The mix of quantitative and qualitative data collected with LiveCrew is quite rich and cross-filtering is one way to ensure that you can easily navigate and interpret the feedbacks from your stores.

Cross-filtering refers to clicking on any data point within a visualization, like a pie chart slice or a bar graph segment, to instantly apply an attribute filter to the entire insight using that specific attribute value.

If this is unclear, the short video linked below will explain it all:

Screen Recording 2024-05-20 at 13.09.32.mov

This aims to provide a more dynamic and contextually rich feedbacks visualization experience.

Don’t forget that you can always use the button “Reset all filters” to revert your action.